Welcome to Jilbabee! By using our website and services, you agree to the following terms and conditions:
1. General
- Jilbabee reserves the right to update, change, or replace any part of these Terms and Conditions at any time.
- By accessing or using any part of our website, you agree to be bound by these terms.
2. Products and Orders
- All products are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.
- Colors and images of products may vary slightly from what is displayed due to screen settings.
- Prices for products are subject to change without notice.
3. Payment Methods
- We accept Cash on Delivery for orders under Rs. 10,000, as well as credit/debit cards, bank transfers, and digital wallets such as Jazz cash/Easypaisa.
- Orders exceeding Rs. 10,000 must be prepaid through card, bank transfer, or digital wallet.
4. Shipping
- We offer delivery across Pakistan. Shipping charges may apply based on location and will be displayed at checkout.
- Delivery times are estimates and may vary due to unforeseen circumstances. Jilbabee is not liable for delays caused by couriers.
5. Exchange and Refund Policy
- Exchanges are accepted within 3 days of delivery, provided items are unused, unworn, and in original condition with tags intact.
- No returns are accepted. Exchanges are permitted for size, color, or style issues.
- Refunds are only issued for damaged goods (with video proof of parcel opening) or if the parcel was not delivered.
6. Damaged Goods
- For damaged items, customers must provide video evidence of opening the parcel.
- Claims for damaged goods must be made within 3 days of delivery.
7. Intellectual Property
- All content on this website, including text, graphics, logos, and images, is the property of Jilbabee and may not be used without permission.
8. Privacy
- Jilbabee respects your privacy. Your personal information will be used solely for processing orders and improving your shopping experience.
9. Governing Law
- These Terms and Conditions are governed by the laws of Pakistan, and any disputes will be resolved in the courts of Pakistan.
By using our website, you agree to these terms. If you have any questions, please contact our customer support team.
These terms are designed for an eCommerce store operating in Pakistan, focusing on clarity and compliance with local laws.